Returns & Exchanges
At Sorce, we want you to be completely satisfied with your beauty ritual. If a product isn't the right fit for your skin, we offer a 30-day window for returns and exchanges on most items.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully pack the items in their original packaging to ensure they are protected during transit, including any promotional gifts if required.
Attach the Label
Print the prepaid shipping label provided via email and secure it firmly to the outside of your return parcel.
Drop Off and Refund
Hand your package to the designated carrier; once received at our warehouse, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing